ss1 Privacy Policy
This policy explains how ss1 collects, uses, stores, and protects your personal data as a user of our platform in Malaysia.
Information We Collect
When you register or use the ss1 platform, we collect several categories of information to ensure the service runs smoothly and securely. The information collected includes:
- Account information: Full name, phone number, email address, and encrypted password collected during the registration process.
- Payment information: Records of deposits and withdrawals in Malaysian Ringgit (RM / MYR), payment methods used (such as FPX or e-wallets), and transaction reference numbers. ss1 does not store your full card details or payment PIN.
- Device and browser information: IP address, device type, operating system version, browser type, and screen resolution are collected automatically for security purposes and technical troubleshooting.
- Usage data: Login session records, pages visited, games played, and access times — used to help us improve the user experience.
- Cookies: Small files stored in your browser to maintain your login session and customise the platform display.
Ss1 only collects information that is necessary for the stated purposes and does not collect sensitive information such as full identity card numbers or biometric details.
How Your Data Is Used
All information collected by ss1 is used exclusively for the purposes below and will not be used outside this defined scope without your consent:
To verify that each account belongs to a legitimate individual who meets the minimum age requirement of 18 years.
To accurately process deposits and withdrawals in MYR and maintain transaction records for account reference.
To detect suspicious activity and unauthorised login attempts, and to protect your account against external threats.
To help the ss1 support team resolve technical issues or account enquiries faster and more accurately.
Ss1 does not use user data for third-party advertising, data sales, or profiling beyond what is necessary for platform operations.
Cookies & Session Tracking
The ss1 platform uses cookies to ensure a smooth and secure user experience. Cookies are small text files stored in your web browser when you visit our platform. They do not contain sensitive personal information and cannot be used to identify you directly outside of the ss1 platform.
The cookies we use fall into two main categories:
- Session cookies: Used to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: To save your display settings and language preferences so the platform can show more relevant content on your next visit.
You can disable cookies through your browser settings, though this may affect certain platform functions such as staying logged in between sessions. ss1 does not use third-party cookies for advertising or cross-site tracking purposes.
Data Storage, Security & Sharing
Data Security
Ss1 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Account passwords are stored in encrypted form using a robust hashing algorithm — no one, including ss1 staff, can read your original password. Access to the user database is restricted to authorised personnel only and is actively monitored.
Retention Period
Active account data is retained for as long as your account remains active and for as long as required to meet applicable operational and legal obligations. After an account is closed, your personal information will be deleted or anonymised within a reasonable period, unless continued retention is required by law.
Third-Party Sharing
Ss1 does not sell, rent, or share users' personal information with third parties for commercial purposes. Data may only be shared in the following limited situations:
- With the payment processors required to complete your deposit or withdrawal transactions in MYR — and only the information necessary for those transactions.
- When required by a valid court order or a request from a relevant authority in Malaysia under applicable law.
- With technical service providers bound by strict confidentiality agreements, who may only process data on behalf of ss1.
User Rights & How to Contact Us
As an ss1 platform user, you have the following rights regarding your personal data:
You may request a copy of the personal information we hold in relation to your account.
If your information is inaccurate, you may submit a correction request through customer support.
You may request the deletion of your account and personal data, subject to legal retention requirements.
To submit any request relating to your privacy rights, or if you have questions about how ss1 handles your personal data, please contact our support team by email at support at ss1.wine. You may also refer to the FAQ for general guidance on accounts and privacy.
Policy Changes: ss1 reserves the right to update this Privacy Policy at any time. The latest version will always be available on this page. Continued use of the platform after any changes are published will be considered acceptance of the updated policy.
Your data is safe with ss1
We are committed to protecting your privacy. Register an account today and enjoy a transparent, secure entertainment platform built for users in Malaysia.